I create clear and engaging technical documentation that moves your customers from confused to confident.
Your customers and staff are counting on you to provide understandable, timely, and relevant information to help them use your products and services. I create clear and engaging documentation that builds customer satisfaction with your products and enables your staff to work efficiently.
I am a freelance Technical Writer based in Pennsylvania’s beautiful Lehigh Valley. I am passionate about technology, writing, and helping others learn. My background in information technology, web design, drafting, commercial construction, and model making have given me a solid understanding of technical topics.
Do you lack the in-house skill or desire to handle your technical documentation and website work? I specialize in helping companies and fellow freelancers fill these gaps. My technical expertise allows me to quickly get up to speed on your projects and technology. I collaborate with you and your team early in the project so that I can efficiently deliver the results you’re looking for. My flexibility allows you to contract with me just for the work you need without the commitment of hiring a full-time employee.
Learning is like oxygen to me, and my enthusiasm for it ensures my education continues with each project I take on. I am a lifelong learner who will complete the Technical Communication certificate program at UCSD Extension by the end of 2021.
According to the Society for Technical Communication, Technical Communication is a broad field and includes any form of communication that exhibits one or more of the following characteristics:
I work with industry-standard software for Mac and Windows, and I stay current on popular web design technology and languages.
Tell me about the projects you have in the works. Click the button below to introduce yourself, and I’ll get back to you promptly to discuss our next steps.
That’s totally understandable! I’ve shared some of my best work on this site so you can get an idea of how I can help you and your organization. Click the button below to browse my portfolio.